Aging has its benefits...
Whenever I have had the choice, I have opted for self-checkout at the store or the library, or used the ATM at the bank. Although in principle I would prefer the old-fashioned community-connection way, I have recently articulated for myself that I do this to avoid the discomfort of having to talk, unscripted, to a person with a specific business agenda where I might not understand exactly what to say or do. Lately, though, I have noticed myself gravitating to the human-checkout. Maybe I have amassed enough data through a sufficient number of transactions to have a handle on all the possible script variations? Also, I watch in wonder as my 8 year old, who is my stunt double in a whole host of other ways, fearlessly talks to librarians and cashiers and even asks them for help. Maybe her lack of concern is rubbing off on me. Or maybe it's the studying I have done on collaborative problem solving vis a vis the work of Dr. Ross Greene.
The truly amazing moment this week, though, was at the end of my quick trip to Dick's Sporting Goods in search of a new tire pump Sunday evening. I did not think I would like the store - the image of team sports atmosphere in my mind, coupled with the anticipation of loud music and sales people wanting to help me was vaguely concerning. But I accidently walked by the camping section en route to the bike zone and had to hold myself back from price checking all the gear I can't fit in my tiny car. And while I was annoyed at the amount of branded sporty clothing, there was not loud music, and no one asked me if I needed help. (I appreciate the sentiment, of course, but I am not always confident in talking to strangers, so I have often been in the habit of answering queries with "no thank you" even when I don't know where to look for the item in question.)
So anyway, I found the tire pumps and compared prices (my concern) and durability (Jared's concern) and marched my selection to the check out. The cashier rang it up and it was $20 more than I expected. I had a moment's hesitation, but I did not panic...and I did not pay. Much to my own surprise, I told her that price was more than I thought and I would go back and pick out a different pump. Which I did, while confirming the price sticker on the shelf. When I return, I experienced NO elevation of heart rate, NO shot of adrenaline, and NO fawn impulse, while explaining the list prices of both items to her. She called her manager and got him to confirm I could purchase my first choice of pump at the sticker price rather than the more expensive price it rang up. I don't know how to tell you what a refreshing experience this was from a social anxiety perspective! (I think it must have helped, too, that the cashier was probably half my age. And maybe my years of experience working through the personal challenges of truth-telling to students and their parents is starting to pay off!)
The one thing that annoyed me, is that in this store, they do not refer to you as the "customer". Nor do they refer to you as a "guest" as they do at Target, which is a total and irritating misnomer; no one is there to enjoy Target's hospitality, but to participate in unbridled capitalism, or at least grab some needed items and get home. No, at Dick's they refer to you as "athlete." *Hello Manager, the athlete here at checkout is finding a different list price for this item.* Why did the term bug me? Was it patronizing? Or fussy? Or making assumptions? I suppose the latter. The assumption could be totally inaccurate. Perhaps I was procuring the bike pump for the actual athlete. Or suppose I hate sports and needed a portable way to pump up my car tire... Ah, well.
Irritating terminology aside, it was a great and unplanned personal victory at the cashier's desk.
[When I relayed this story to Jared, he seemed slightly confused, and said this is how it is supposed to work, which, of course, is right.]
Now if age would only improve my insomnia.... Alas. The brain is racing with so many thoughts. The opening of the Act II of The Nutcracker is cycling endlessly and delightfully in my inner ear. (It's in E major). Fingers and toes want to wiggle. My hair keeps touching my skin. I can smell the cat, because he insists on lounging on my pillow. And I am trying really hard to ignore the fact that my sleeping pants make my legs feel endlessly itchy. (Taking them off would make my legs cold, and I don't really want the skin of one leg touching the skin of the other either.) No matter. I will conk out eventually while enjoying Tchaikovsky's sumptuous lullaby.